HIFU - FacialDefy 2.0, Handheld and Portable HIFU 4in1 Microfocused Ultrasound Machine,Upgraded Power, Faster Lift, Visible Results

Q

My device powers off on its own after one minute why? My device heats up sometimes and other times does not heat up why the inconsistency when using the same settings and intensity?

A

Different modes will produce different results. Communication here cannot help you solve your problem. Our email address is service@freyara.com. Please contact us via email for assistance.

Q

I just bought the device and it is shuts off after 1-minute. It is not supposed to shut off and can’t get a treatment in. How do I get this replaced or refunded. Also Hifu mode has only light and no vibration.

A

Hello. We are sorry to hear about this issue. The machine appears to have been damaged during shipping, and it is covered by a one-year warranty. Please contact us via email at service@freyara.com, and we will assist you in resolving the problem.

Q

Can this unit also be used as ultra sound therapy for tendon tear and muscle pain?

A

HIFU is not suitable. You can check our Freyara Light Therapy section, specifically Body Light Therapy. Red light therapy can provide relief and promote healing.

Q

Nasolabial

A

Hello, I don't understand your question.

Q

My device has no vibrations in HIFU only light. What should I do? Do you repair or refund?

A

It's regrettable to hear this. Don't worry, we have a one-year warranty. We have contacted you through a specialist to help you resolve the issue. Please check your email.

Q

Is this safe for implant dental?

A

Avoid using the implant site.

Q

2. It is not working if not connected in cable is it really like that? 3. It would be better if it's rechargeable . 4. What is the best combination for face lifting? 5. What is the best combination for fat reduction?

A

Hello, we understand your needs. We'll collect information and upgrade our products to meet customer needs as much as possible. The 1.0 and 3.0 Lite are rechargeable. For fat loss and weight loss, you can check out our cavitation products. HIFU is primarily used for skincare.

Q

My order came last month and I'm bit confused. So I barely use it. 1. Does it make sound or vibration while applying on the skin? Mine has no sound or vibrations only light.

A

This has several modes. If you switch to Hifu mode, there will be vibration.

Q

You said that it can cause fat loss?I just want it for skin tightening and I don't want fat loss. Is this machine safe in that way?

A

While our HIFU device is primarily intended for skin tightening, contouring, lifting, and wrinkle improvement, it is not designed as a fat-reduction or weight-loss tool. In some cases, some users may observe a mild fat “reduction” effect in small localized areas, but this is incidental and not the main purpose of the device. (As stated in our FAQ: “It is not mainly used for weight loss … it can indeed have a mild fat reduction effect in some cases.”)

Q

Can I customize this device? Like adding LED lights.

A

Hello, I'm not sure about this. You can contact us via email and we will help you provide a solution.