You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

UC - FacialFirming 2.0 Non-Invasive i3 RF Ultrasonic Cannon Collagen Booster Beauty Instrument,Deep Collagen Activation & All-in-One Anti-Aging Solution

SKU: FY18.0020US

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We recommend using it 2-3 times a week, but no more than three times on the same area of skin. There should be at least 48 hours between treatments to avoid overstimulation. 
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Yes – thanks to the intelligent temperature control and gentle RF technology, the treatment remains pleasantly warm, but never uncomfortably hot. Many users compare the sensation to a deep-heat facial massage. 
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Yes, a thin layer of heat-insulating gel or essence is necessary for optimal energy transfer and improved gliding. Without gel, friction and reduced effectiveness may occur. 
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For beginners, IM (Pulse) mode is recommended, as it is gentler and only releases energy upon skin contact. This makes the treatment more controlled and safer, especially for sensitive skin or first-time users. 
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Shipping is fast and reliable – you will usually receive your order within 7 to 10 business days. You can track your shipment at any time using the tracking number. 
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Yes, the FREYARA UC - FacialFirming 2.0 comes with a 12-month manufacturer's warranty. Within this period, we will repair or replace any technical defects. 
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Don't worry – you have a 30-day return policy for quality issues. Simply contact our customer service team, and we'll arrange a free return or replacement. (service@freyara.com) 
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No, if the reason for the return is a quality defect, we will, of course, cover the return shipping costs for you.