HIFU - FacialDefy 2.0, Handheld and Portable HIFU 4in1 Microfocused Ultrasound Machine,Upgraded Power, Faster Lift, Visible Results
SKU: FY18.0022US
Q
I just bought the device and it is shuts off after 1-minute. It is not supposed to shut off and can’t get a treatment in. How do I get this replaced or refunded. Also Hifu mode has only light and no vibration.
Answer Question
A
Hello. We are sorry to hear about this issue. The machine appears to have been damaged during shipping, and it is covered by a one-year warranty.
Please contact us via email at service@freyara.com, and we will assist you in resolving the problem.