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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

4in1 40K Radio-frequency Vacuum Ultrasonic Cavitation Machine, Body Slimming Sculpting Device for Face, Arm, Waist, Belly, Leg

SKU: ts00109

Q
What is the actual temperature that it will emit?
A
The machine does not emit one fixed temperature, and it does not have a temperature setting or display. The RF head gradually produces a warm sensation, and the actual skin temperature varies depending on the intensity, treatment time, movement speed, and amount of gel used. Please start at the lowest intensity, apply sufficient conductive gel, and keep the handpiece moving continuously. It should feel comfortably warm, not hot or painful. Stop immediately if you feel burning or excessive heat.  
Q
Duration of face treatment
A
For facial treatment, we recommend using the facial RF head for approximately 10–15 minutes per session. Apply a suitable conductive gel, start at the lowest intensity, and keep the treatment head moving continuously. Please do not use the 40K cavitation head or vacuum massage head on the face. 
Q
What for are those little 4 white filter and two very small circle plastic things that came with the machines?
A
The four small white filter pads are spare filters for the vacuum suction handle, designed to prevent oil, moisture, or debris from entering the machine. The two very small round plastic pieces are typically spare seals for the vacuum port/handle, used to maintain consistent suction. 
Q
Double chin
A
It can be used on the double chin area, but we recommend using only the small facial RF handpiece; do not use the large cavitation handpiece or vacuum suction handpiece on the neck or throat. 
Q
Is it dual voltage?
A
Product page specification shows: Input: 110–240V; Output: 24V / 2A. 
Q
Quick question. Where do you put the five little small white sponges? There’s no way for me to open up the connecting part into the filter.
A
The items you received are replacement filter pads. Each suction head comes pre-installed with a filter pad, and these replacement pads can be used for replacement. If you need assistance, please contact us at service@freyara.com, and we will send you a video tutorial.  
Q
When using on the face what creams or serums would you suggest?
A
Essential oils, lotions, creams, and gels are all fine. We’ll be adding our own products to the selection soon. For now, you can use your usual favorites. 
Q
What kind of gel do you use
A
We recommend choosing a product with high moisture content—such as essential oils, creams and lotions, skincare gels, or ultrasound gels. Any brand is suitable. 
Q
How often do you use the machine
A
I bought it and usually use it once or twice a week. Sometimes I'm too busy to use it. 
Q
How can I return this machine ?
A
Please view our return policy: https://www.freyara.com/warranty