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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

4in1 40K Radio-frequency Vacuum Ultrasonic Cavitation Machine, Body Slimming Sculpting Device for Face, Arm, Waist, Belly, Leg

SKU: ts00109

Q
What for are those little 4 white filter and two very small circle plastic things that came with the machines?
A
 
Q
Double chin
A
 
Q
Is it dual voltage?
A
 
Q
Quick question. Where do you put the five little small white sponges? There’s no way for me to open up the connecting part into the filter.
A
The items you received are replacement filter pads. Each suction head comes pre-installed with a filter pad, and these replacement pads can be used for replacement. If you need assistance, please contact us at service@freyara.com, and we will send you a video tutorial.  
Q
When using on the face what creams or serums would you suggest?
A
Essential oils, lotions, creams, and gels are all fine. We’ll be adding our own products to the selection soon. For now, you can use your usual favorites. 
Q
What kind of gel do you use
A
We recommend choosing a product with high moisture content—such as essential oils, creams and lotions, skincare gels, or ultrasound gels. Any brand is suitable. 
Q
How often do you use the machine
A
I bought it and usually use it once or twice a week. Sometimes I'm too busy to use it. 
Q
How can I return this machine ?
A
Please view our return policy: https://www.freyara.com/warranty 
Q
Is the FDA and CE approved because I cannot see the forms clearly on your website here
A
Hello, we have a CE certificate. 
Q
what kind of gel should I use
A
It is recommended to choose a product with high moisture content—such as essential oils, creams and lotions, skincare gels, or ultrasound gels. The specific brand does not matter. Ultrasound gel is the option most frequently used.