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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

HIFU - FacialDefy 4.0, 7D HIFU Focused Ultrasound Beauty Machine,Deep SMAS Face Lifting,Fat Removal,Wrinkle Removal,Body Shaping

SKU: FY18.0026USYL

Q
The instructions say to remove the protective membrane on the cartridges but I'm not sure what I'm supposed to remove?
A
Hello, we removed the protective film before shipping. So you can use it directly. 
Q
Hi do i need a license/ certificate to offer Hifu machines and services in my Spa located in Ireland.
A
Hello, as far as we know, providing HIFU services in Ireland currently does not require a specific government-issued license/certificate. You need to pay attention to policy changes. 
Q
What is the MHz output on the three body probes?
A
 
Q
Is the device dual voltage for use in America and Europe?
A
We will configure the corresponding specifications based on your address. If you are in Europe, we will send you European specifications; if you are in the United States, we will send you US voltage specifications. 
Q
Does anyone know if this Defy 4.0 model does anything differently at the 1.5mm 3.0mm and 4.5mm depths than Freyara's Defy 3.0?
A
The depth is the same, but the energy of 4.0 is higher than that of 3.0. 
Q
can you load the device from Usb portal at the computer or/and does it have a plug work for european power outlet?
A
Hello, we will send the machine of the corresponding specifications based on the delivery address you provided. 
Q
"I recommend using them every 25-30 days or twice a week". Can you please explain the varience in your recomendation? I was referring to how frequently I can safely use the 1.5mm and 2mm cartridge on the 7d hifu? Thank you
A
I apologize, my previous statement was unclear. Both 1.5mm and 2mm blades can be used 20,000 times at any frequency. I recommend using a HIFU 4.0 every 25-30 days. For HIFU 1.0 and 2.0 home HIFUs, use them 1-2 times per week. You can check our HIFU series comparison chart for a clearer understanding of the differences. 
Q
How often can you use the 1.5 and 2 cartridge on my face? I've notice some improvement on lines between my brows but it only lasts 7- 10 . Feedback seems to suggest some people are using the hifu on their face every two weeks. Is this ok?
A
The 1.5 and 2 blades can be used 20,000 times. My recommendation for HIFU 4.0 is to use it once every 25-30 days. For example, HIFU 1.0 and 2.0. For home use, use it 1-2 times per week. The specific frequency depends on skin tolerance. 
Q
What does it make
A
 
Q
Where can I get certified?
A
Contact us via email. We will also be featuring this on our website soon.