Al recibir esta noticia, lo lamento mucho; supongo que habrá habido algún problema durante el transporte. Si deseas devolver el producto y obtener un reembolso o que te enviemos uno nuevo, ponte en contacto con nosotros por correo electrónico y haremos todo lo posible por ayudarte. 

Don’t worry, this is normal. This type of ultrasound cavitation device doesn’t necessarily generate noticeable heat or vibration; some people can barely feel it. It works by using ultrasound beneath the skin, not through intense physical sensations. Sometimes you may experience: A slight warmth (or none at all) A very faint sound (only audible when you put your ear close to the device) You can perform a simple test: Hold the probe close to your ear; if you hear a faint high-pitched sound, it means the device is functioning properly. Remember to always use gel when operating the device to ensure optimal results. Translated with DeepL.com (free version) 

You may feel a slight warmth, but it’s not an intense heat—just a normal, gentle warmth. This is because some of the ultrasound energy is converted into heat during treatment. Yes, you will feel a slight vibration. The device uses ultrasound to cause fat cells to vibrate, thereby breaking down fat. 

This facial beauty device combines fat burning, body sculpting, weight loss, and skincare in one, while also repairing, restoring, and detoxifying. Use according to the instructions. 

7-14 days 

Hello, As long as it is a skin care gel, the brand is not limited. You can also choose essential oils, creams and lotions that are rich in moisture. Thank you 

7-14 days 

1MHZ 

Hello, please feel free to contact us via email. We will send you an electronic instruction manual to help you understand the process.