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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

HIFU - FacialDefy 3.0,Professional HIFU RF Ultrasound Beauty Face-lifting Machine,Anti Aging and Wrinkle Removal

SKU: FY18.0023USMS

Q
Can you smaller eye probe attachment be used for the forehead too? Or the large one for the cheeks should be used for the forehead?
A
It is recommended to use 1.5mm (HIFU level 1) for the forehead, 3.0mm (HIFU level 2) for the area around the eyes, and 4.5mm (HIFU level 3) for the cheeks. If your skin is thin, you can try using 3.0mm first, and then use 4.5mm after you get used to it. 
Q
How do I adjust the depth of the HIFU from 1.5mm to 4.5mm? Is it by adjusting the GEAR settings?
A
HIFU gear adjustment is depth adjustment, with three gears, namely 1.5mm, 3.0mm and 4.5mm. Depth adjustment is the HIFU button. 
Q
Can I use both RF and HIFU at the same time?
A
NO, you should not use RF (Radio Frequency) and HIFU (High-Intensity Focused Ultrasound) at the same time on the same treatment area.  
Q
Should I feel any heat when using HIFU function?
A
When using the HIFU (High-Intensity Focused Ultrasound) function on a beauty device, it's normal to feel some warmth or heat, but it should never be painful or cause burning. 
Q
Will I need to replace the cartridges at some point? If yes when and how can I get the replacement?
A
This product is reusable. 
Q
Is the device suitable for sensitive skin?
A
Yes, the device is also suitable for sensitive skin. It has adjustable intensity levels for HIFU and RF, allowing you to customize the treatment. For sensitive skin, we recommend starting with the lowest level and repeating the treatment every 15–20 days. 
Q
Can I also use the device to treat my neck or body?
A
Yes, the device can be used on both the face and body. It offers three depth settings (1.5 mm / 3.0 mm / 4.5 mm) that allow you to specifically treat wrinkles, double chin, or sagging skin on the body. However, be careful not to use the probe directly on the larynx when using the neck. 
Q
How quickly will I see initial results?
A
Many users report visible tightening and an improved skin feel after the first use. However, for lasting anti-aging results, we recommend more than nine treatments – depending on your skin type and individual problem areas. 
Q
Do I need to use a special gel?
A
No, you can use conventional lotions or aloe vera gel as a lubricant. It is important that the product does not contain alcohol, as this can irritate the skin. Essential oils or serums containing alcohol should be avoided. 
Q
Is the application painful or uncomfortable?
A
No, the treatment is gentle and well-tolerated. Thanks to the intelligent temperature control, the device automatically adjusts the intensity. Many users even find the treatment pleasantly relaxing, similar to a professional facial massage.