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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

LASER FacialPure 3.0, PICO Laser Picosecond Machine, Painless, Non-Invasive Tattoo & Eyebrow Removal for Faster, Safer Results

SKU: FY28.0002US

Q
Hi is this FDA approved?
A
 
Q
Megajoules or millijoules?
A
Picosecond laser energy is typically in the millijoule (mJ) range per pulse, which is standard for medical/aesthetic devices. 
Q
My laser appears to by knocked off center and the test dot is never round and makes rattling noses when in use. Like something is loose inside of it. What can I do??
A
Hello, please contact our after-sales support team. We are here to help you resolve the issue. Our after-sales email address is service@freyara.com. 
Q
Can this machine eliminate colored tattoos- greens oranges etc?
A
Yes, this picosecond laser can treat colored tattoos such as green and orange, but these colors are more difficult to remove than black and may require multiple sessions, with results varying depending on the ink and skin type. 
Q
I just received the machine I don’t see anything instructions explaining about how to operate this I plugged in it like nothing different do they need a passcode to unlock? And how I suppose to get that code ? Anything else that I should know ?
A
Hello, please contact us via email so we can assist you remotely. Our email address is service@freyara.com. 
Q
Does this machine help with old bruises and if so what probe do I use
A
Eyebrow tattoo removal machines are for removing pigmentation and freckles; they are not effective for bruises. 
Q
This machine will definitely remove brown sunspots?
A
Designed specifically for tattoo removal, removal of unwanted eyebrows, age spots, birthmarks, and skin rejuvenation. Contains 1064nm and 532nm probes for precise targeting of blue-black, red, and brown pigments. 
Q
Does this remove hair since it’s 1064nm?
A
This is a tattoo removal device for painless, non-invasive tattoo and eyebrow removal. If you need hair removal, you can check out Hair Removal under Beauty Instruments. 
Q
Hi does this machine work on the removal of spider veins? Thankyou
A
Yes, you can use a laser 532 probe. 
Q
Can I use this laser for making double eyelid and remove under eye bags as well
A
No, no, no, that won't work. This is only a machine for removing tattoos and body pigmentation. If you want to reduce the appearance of dark circles and eye bags, I recommend you buy my HIFU 3.0/4.0 under the "HIFU Instrument" category.