You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

PM FacialPure 1.0, Premier Plasma Pen -- Multi-Function Skincare Technology for Clearer, Firmer, Healthier Skin

SKU: FY25.0001

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Depending on your skin type, we recommend 2-3 applications per week. If you have sensitive skin, please start with 1-2 applications and observe your skin's reaction. 
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The treatment is generally painless. Sensitive skin may experience a slight tingling or warming sensation – this is normal and indicates the effect of the plasma. 
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Yes, the acne mode with the special C-tip is designed for this purpose. Be sure to change the foil after each application and treat specific areas for ≤2 seconds. 
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With regular use, your skin's appearance will visibly improve: finer pores, smoother skin texture, and a fresher complexion. The first effects are often visible after 2-4 weeks. 
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The pulse mode (500 Hz) is particularly suitable for lifting and firming treatments, while continuous operation with electroporation supports the absorption of active ingredients. 
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A full charge is sufficient for several applications, depending on usage. Please charge using the included USB cable on a PC or charger. Charging time is approximately 3 hours. 
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Yes, the P mode for lifting is particularly suitable for mature skin. For dry skin, please work at a low intensity (≤5) and then apply intensive care. 
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Shipping is fast and reliable – you will usually receive your order within 7 to 10 business days. You can track your shipment at any time using the tracking number. 
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Yes, the PM FacialPure 1.0 Premier Plasma Pen comes with a 12-month manufacturer's warranty. Within this period, we will repair or replace any technical defects. 
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Don't worry – you have a 30-day return policy for quality issues. Simply contact our customer service team, and we will arrange a free return or replacement. (service@freyara.com)