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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please contact us

4in1 40K Radio-frequency Vacuum Ultrasonic Cavitation Machine (pink), Body Slimming Sculpting Device for Face, Arm, Waist, Belly, Leg

SKU: FY13.0029US

Q
Where can I buy gel for this?
A
Hello, you can shop offline or online. We recommend choosing products with good moisturizing properties, such as essential oils, creams, lotions, skin care gels, and ultrasound gels, regardless of brand.  
Q
Is this machine good for moderate jowls around the mouth or eye bags?
A
We recommend you purchase our HFIU, which you may like in our beauty equipment catalog. 
Q
After I plug it in should’ve just work?
A
Yes 
Q
DOSE THIS DEVICE REMOVE HAIR I'M SO READY TO ORDER
A
This product cannot remove hair. For hair removal options, please check the Hair Removal section under our Beauty Instrument category. 
Q
I just received my 4 in 1 machine. I am setting it up. I received several small whilte possibly filters. Are those for the filter and how do you insert them into the filter
A
It's a filter cartridge. You can check the video on the webpage or the user manual for installation. 
Q
Can this be used daily ? Or once a week?
A
Do not use daily. Use on the same area 2-3 times a week. 
Q
What are the modes for?
A
The ABC mode only represents the different ways of lighting the red light and default is A. Also,the red light is LED, assisting skin rejuvenation 
Q
Which head do I use on my neck?
A
RF head 
Q
I have had this machine about a month now. The cavitation and vacuum doesn't get hot. I have turned it on letting it warm up turn off and on I still have not had any good results getting any heat
A
Hello. We regret to hear this. This issue needs to be resolved by contacting us via email or Facebook. Please contact us and record a video. Our after-sales email address is: suri@freyara.com 
Q
When treating the face with tripolar head how long should each treatment last? And how long til you see results?
A
Are you referring to an RF (radio frequency) head? The total treatment time is 10-15 minutes. You can find the instructions on the product page below. It explains the specific usage of RF on the face.